Flipkart — Received damaged product of amount 50965 and no resolution provided from Flipkart

Od[protected]

I have purchase the product from Flipkart HP pavilion gaming laptop of amount 50965 rupees on 19th of July 2021 and it's today 18th August and I have raised a complaint against the received product on 21st July itself that the product is dead on arrival and it is not getting switched on they said we will provide you a replacement against that but no replacement has been provided have reached more than four replacement request regarding this but no replacement received then they said we will take your product product return and will provide your refund for that so I reached 324 return request but no return has been done until today and today when I called them they said sorry sir we can't help you whatever the product that you have received you have to keep it with you whether it is dead whether it is not working whether the product has any kind of issue sorry we can't help you in this so they are covering up for the seller who have send me a dead product a damaged product and 3:00 technician visit from Flipkart have been made regarding this and all of three have make make this as approval that the product has to get replaced or get returned because the product was dead it wasn't getting on and the product amount was hai so Flipkart is coming up for the seller I need help now from public grievances regarding this concern because I have lost my 50, 000 of amount and I am also warning other customers please don't buy from Flipkart instead you are getting that product a little higher amount on Amazon please buy it from there they allege that they are good have provided you my order id also you can even go and check that scammed me of amount 50000 rupees and now I know resolution has been provided from them yet
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2021
Flipkart Customer Care's response
Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
Aug 22, 2021
Updated by Future Furniture
Registered mobile no. - [protected]
Order I'd - Od[protected]
 
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