[Resolved] Flipkart — Redmi 6 Replacement

[Resolved] Flipkart — Redmi 6 Replacement

P Prajin CG Aug 14, 2021

I have received the product on 18th July, I found the phone is faulty while I set it up for the first time and I have requested a replacement. The technician guy came and reset the device and went away I requested him to wait to make sure the issue is gone he rejected and left. I again raised the issue its been 26 days now. Flipkart executives opening the ticket and closing the technician team (Jeeves Customer Service). I need a solution. Was this information helpful? No (0) Yes (0)
Sep 24, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 16, 2021 Flipkart Customer Care's response Hi, We're sorry to hear that you're facing issues with your "Redmi 6 (Blue, 64 GB)". We are happy to let you know that the seller has confirmed the pickup of the order from your address on Aug 28, 2021. The seller has shipped the replacement product to you once the product is delivered to the seller on or before Aug 28, 2021, you would receive the replacement product. Your kind understanding is appreciated.
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