[Resolved]  Flipkart — Refund accepted but not credit

Hi sir,
My name is ravinder singh and i ordered a POLICE SUITCASE on last month and received the wrong parcel from the retailer. But they clearly mentioned that your product is replace or refund. First, I create a issue regarding the replacement of the product but it is rejected by the EKART. Actually, which product i received is KILLER brand not the POLICE but the tag on that product is a police brand.

After rejected the request i create a multiple issue so many time to refund my money because this is not that product which i ordered. They always reject my request.

Then, one day i received a massage that your money is refund process is accepted but monet is not credit in my account.

My Oder No. OD[protected]
Refund ID:[protected] (Accepted)
Refund Rejected Refund ID:[protected]
Refund Cancelled Refund ID:[protected]
Refund Cancelled Refund ID:[protected]
Replacement Cancelled Replacement ID:[protected]
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Sep 25, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your POLICE SO6 Check-in Luggage - 26 inch with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 2999/- has been completed on 17 Aug 21 and should be reflecting in your back to source account by now.

Your kind understanding is appreciated.
 
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