Flipkart — Refund of my Flight ticket Booking Cancellation

Gyansu22

Oct 19, 2020

Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Bengaluru, 560103,

Air India Flight ticket had been booked on flipkart platform booking id: FF[protected]. Flight had been cancelled on same date of booking i.e. 07 October 2020. And i have also talked to represntative of flipkart coustmer services regarding it. He told me your ticket is get cancelled and full amount will be refunded back within 14 days. For 5/6 days Cancellation status pending showing in flipkart Website. After that Refund amount is 0 reflected. Completely 6600 rupees captured by flipkart. Extremely poor Coustmer services.

Bokking Id: FF[protected]
Booking Date: 07 October 2020
Cancellation Date: 07 October 2020
Journery Date: 08 November 2020

I have mailed to him still no action has been taken by flipkart neither flipkart talked to Air India sell services to intiate the refund status.

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2020

Flipkart Customer Care's response We will revert on it.

Oct 20, 2020

Updated by Gyansu22 Thanks for your support.

I have mailed several times regarding resolution of my refund. But no any replies from flipkart customer service.

Kindly do process to revert my refund. I have also talked to Air India Coustmer they told your cancellation is void by flipkart so I can't refund the amount. Please get intouch with Air India sales to team in case of any discrepancy.

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Comments

Avenue Pritam

Nov 10, 2020

Hi,
I did book 2 flight tickets in the month of May 2020. Which was a round trip, i.e. Bangalore to Raipur and Raipur to Bangalore. The fight got canceled due to the COVID-19 lockdown.
The booking Ids are:
- Bengaluru to Raipur: FF[protected]
- Raipur to Bengaluru: FF[protected]

As I have still not received the refund of the amount. I contacted Flipkart travel customer care, I was informed to provide bank details to this email, as a refund to the original mode of payment was getting declined.

I wrote mails to flikart customer support for refund and provided all my bank details as requested, still they are just delaying my refund.

Very deeply disappointed.
I feel no action is being taken by flipkart customer support. I don't know how this can go unchecked in organisation like flipkart.