[Resolved]  Flipkart — Regarding surgical mask Big ear loop

I ordered NEW CLICK SURGICAL MASK BIG EAR LOOP by the order id.OD[protected]. I recevied the different mask. My order doesn't match that order. So I requested to customer care but he alsways talks there is no refund policy on this product. I can understand if i received product as per order so can't demand to refund but in this case the seller send different type of mask. So it must be replaced. I don't want refund. Earlier when i submited this order that time i called customer care & warned that seller send the wrong product & cheat the customer. So please you have to see that the order delivered as per ordered. But the product is received not as per order. Seller cheats as usual but flipkart not taking action against him & support him for his cheating ? So i want to replace my mask as per ordered.
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Sep 25, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2021
Flipkart Customer Care's response
We will revert on it.
 
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