My order id is OD[protected]. I ordered jeans and received it. The product was tight for me and fit was not comfortable hence decided to return it.
After placing return request I got a message to share photo ID for verification. This is first time I saw process like this on any e-commerce (including flipkart) still I shared my Aadhar card. They rejected the request saying proofs not enough to validate. I submitted again.. this time with my Driving License DL.. they rejected again.
Then I called customer care and they said they are creating request again and this time it will not decline and requested me to submit ID proof again..but again it declined.. and then again I called customer care and they said this time it will not decline 100% and I should click pic of my ID on a black background.. did the same but again declined.
It has happened 4 times now.
I cant waste my time on this. Schedule a return pickup and give my money.
Dont fool customers
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