[Resolved]  Flipkart — The delivery has not been updated so the return approved status also.

I raised a return request(refund) for this bata casuals shoe on 10th November'21.But the 'return approved' status has not been updated.Then I contacted with flipkart helpline.

And helpline agent said that :- the delivery status has not been updated that's why the 'return approved' status shows like that.Its a technical problem.She asked me not to worry and the problem will definitely be solved.She complaint a issue for me and I was said to wait 24-48hours.

Then after waiting 48 hours the delivery status was still not updated.Then on 20th Nov I contacted again with flipkart helpline.She said sorry and bla bla.She said that she mentioned and highlighted the issue again to the supporting team.But no changes has been seen yet.

Today is 21th Nov ..still the status is same.I requested for return on 10th Nov and 11 days have passed and I'm struggling and facing harassment through this after being a loyal customer for 3 years and a plus member too.
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Dec 11, 2021
Complaint marked as Resolved 
The flipkart executive team contacted with me both via email and call.Because of technical glitch they were unable to update the delivery status .So they arranged the refund process manually and they assured me that the seller will let me know the pickup time and date.I already got my refund.
Flipkart customer support has been notified about the posted complaint.
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