[Resolved]  Flipkart — Travel Booking

On 28th january i had wrongly booked a flight using flipkart travel agency from delhi to coimbatore scheduled for 23rd february. Within a few minutes of booking, i called air india to cancel that flight as it was mistakenly booked as it was supposed to be another way around from coimbatore to delhi and not delhi to coimbatore. The customer care executive assured me that she has cancelled my flight and i will receive my refund. But later neither air india nor flipkart helped me out in fetching my refund. As a result of this, my payment of almost 10k still lies pending.
Flipkart people always demand an endorsement copy which air india at all cases is unwilling to give. No party is willing to adjust and help out. They just stick to their own stupid rules, like rocks. I have had this conversation multiple times. Still no solution.
Worst experience ever.
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Aug 8, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
May 20, 2020
Updated by Anjali Dhaka
Air India Charged a cancellation fee, which was absolutely wrong as I had cancelled the flight within 24hours of booking and the customer care executive assured me that she has cancelled the flight and I will recieve a full refund. Later I was informed that the flight was never cancelled from Air India's end. I wish somebody could check their customer complaint recordings to verify this fact. A TOTAL FIASCO.
Verified Support
May 21, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your Flight details from the shared information. Request you to share the Boking ID in order to assist you further. Hope to hear from you soon.
 
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