Flipkart — Undelivered order

Website: flipkart.com

I ordered puma enzo 2 shoes from flipkart on 18th of September and paid them online everything went normal by then...The issue actually started when the product reached the nearest hub.It showed out for delivery on 23rd of September but was not delivered to me.So I tracked my purchase on https://ekartlogistics.com
they showed that the product delivery was unsuccesful(reason not mentioned)
next day there was no sign of delivery and on 25th it again showed out for delivery and even the delivery man came to my doorstep but after checking his bag he told me that he had forgotten my parcel at his home and will be delivering by evening...i was okay by then as he said it will be delivered but later evening I called him after no delivery, he told me that the parcel was "UNDELIVERED" from him and I have to order them again...it was really unacceptable for me but I didn't mind it too...when I checked those shoes were already out of stock so I checked their website again of https://ekartlogistics.com they said that delivery unsuccessful...i am really pissed off by such kind of services by such a renowned e commerce site