[Resolved]  Flipkart — vivo z1 pro

Address:

Pallikarunai, Chennai, Tamil Nadu, 6000045

As i had purchased vivo z1 pro, in the name of preethi, c/o a thiru kumar

As the battery is getting down often, and it getting overheat in charger and phone while charging.

As we had already made complaint for replacement, listed below:

1) technician make us to do some setting in over the phone, but we try at level best the same complaint was repeating.

2) again we contact your helpline for replacement but the send a technician in live, but he did not do anything, simply he said this phone is in same category and its naturally overheating and charge will be only for 10hrs. We are not satisfied by the person. He gave the false statement to you.

3) so now we disappointing by your customer care, so we need only replacement or refund.

4) or we have to go for legal help. No way for us.

Please do needfull as early as possible...