[Resolved]  Flipkart — Warranty claim issue for nokia LED TV

I bought a tv last year and never thought that after 7-8 months o[censored]se its panel will get faulty and when I complain it with Flipkart first they said we can't issue you a refund part will be replaced and it will be provided to you within a certain period, But now they said they are going to refund the amount once the tv is dismantled but they need all the accessories including the brand box!
So the problem is that I don't have a brand box because it was drenched out due to heavy rains and I never thought that even if any issue will come with my TV it will not be able to get repaired. I guess changing the panel is not something that can't be get repaired!
So now they are denying to refund the amount because of the unavailability of the brand box.
Please help me with the same.
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Sep 10, 2022
Complaint marked as Resolved 
I payed 250 Rs charges to the courier boy to arrange a TV box for me and they accepted the return
Flipkart customer support has been notified about the posted complaint.
 
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