Comments
I ordered a sunglass on their website. They gave me the delivery date of 29th of October but they didn't. When i enquenquired they said it will be delivered by 30th of October. Then they gave me the date of 2nd of November. Then they gave me the date of 4th of November. 4th November is also gone and my order is not delivered yet. My order number is OD[protected]. And the worst part is they have taken my money.
Reply
I have purchased a Motorola G vide order No. OD [protected] however after using 15 days some software problems have cropped up along with malfunctioning of Charger. Subsequently, I requested for return (Return ID: 8999394). The complaint was attended immediately and your representative talked me over phone and suggested some ways to overcome the problem of software. However, he agreed to replace the charger within three days (i.e three days from 22.10.2014) But till today I have not received any consignment from you. This is not fare and you must adhere to your policy.
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+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034