[Resolved] Flipkart — Wrong product delivered and refund not issued

[Resolved] Flipkart — Wrong product delivered and refund not issued

A Ankit Raj Kaushal Jun 16, 2021

The issue that I have experienced was: They have sent wrong jockey trunks set and that too it is non returnable. They sent one instead of 4 but took money for 4 jockey trunks. Flipkart is telling that i informed them late so now they can do nothing. I mean where on the product page it is mentioned that if i complain late for a already non returnable product (which was delivered wrong) then i will not get any help or refund. It occurred on: 16/06/2021 Since sending a wrong product was seller's fault flipkart should take responsibility and refund the extra amount i have paid. +3 photos Was this information helpful? No (0) Yes (0)
Aug 20, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 19, 2021 Flipkart Customer Care's response Hi, Order ID: OD[protected] We are sorry for the trouble caused. We would like to let you know that the seller's returns policy does not allow returns in this case. Please click on the below link to know more about sellers' returns policy. -https://bit.ly/2wk3uXK. However, if you have any issue request you to get in touch with the brand for further assistance. Your understanding is appreciated.
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