I had placed an order of cake and roses for my mother's birthday a week in advance to ensure they have enough time to make the order. On the day of delivery since my mother's phone was busy they contacted on the emergency number provided. Without even reconfirming with the sender the cake was delivered to a different address instead of the address provided. The delivery guy never bothered to check if the person bis available at the location or not. He just wanted to hurry and delivery the order. When you take the payment do we pay it to others?? Why wasn't I contacted if the delivery address was changed. More over we order for a bitter chocolate cake and when the cake arrived this was just a normal chocolate cake with completely different designs. The cake ordered based on the website doesn't even match 1% of it. When I complained they just ignore your messages and harrases the emergency number person to withdraw our complaint.
Very unprofessional, I was recommended by a close friend but now I would say these people are cheaters. Definitely will raise this to the consumer court. Was this information helpful? | 
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