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Ford India Complaints & Reviews

www.india.ford.com

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Updated: Jul 6, 2024

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So far, so good. Ford India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ford India will keep up the work and continue to help more customers with their concerns even better 🤝

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Ford India reviews & complaints page 14

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As we have to travelling from jodhpur to kota via jaipur... petrol pipe got leaked or damaged in jaipur... we called road side assistance, they toied our vehicles and just informed us you will got call early morning... but today morning we called 50+ calls customer care but no one is responding.. there is no emergency services in ford??.. here they are saying we have 3 consecutive holiday we can't assist you before tuesday... everyone is...

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I am seeing lots of problem in my car related to the engine of my car. After every 2-3 weeks, the car is unable to start and I have to push it to start the car. There is no issue of low battery. Due to this, my brakes and steering also locks making it difficult to do anything. Also, I have reached all the nearest service centre of Ford but no one is able to recognize the problem. The service in Jharkhand is very poor for Ford. And it is very...

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Address: 201 Haridhara Apt, New Panvel Road no 5

I have Buy Ford Ecosport Titanium in April 2018, vehicle no MH46BE4785, I have done regular servicing of vehicle, last 7 Months car was in parking, when care start following issue noticed
1. Hand break light showing on display
2. ABS light appears on display board
3. Start / stop push button response slow

Vehicle send to your authorized M/s Bhavna Foard service Turbe Navi Mumbai . He is telling there is...

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Address: Branch Office: Patna City, Patna, 800014, Bihar, India mobile namber 8271090916

Website: www.b2b.connectway.in

Sir
b2b connectway company online sarvice ने मेरे साथ फ्रोड किया हे
ये कंपनी ऑनलाइन सर्विसे प्रोवाइड करवाती हे, मेने 10 augst को desributor id
लिथि तब fast transaction 3499 rupis apne acount me transfer किये और
बोला कीआपकी desributor id के...

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Address: Jasmine Gardens, q.no 14, Gajularamaram, Hyderabad

Hi Ford,

I was shocked with the service cost. My vehicle is flooded at hyderabad on 13th october, I gave it for repair, Once the repair is done parking lights are not off though car is locked, .

To repair it the approximate bill they quoted is 2, 86, 170 rupees. Is this fair with ford. Please get back to me on this.

Regards,
Prasad Darnasi
[protected]...

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Your advertisement is showing strong relationship between customer and the ford company while showing negative role of a son telling his father:
1. Aaj aap mujhse haariye.
2. Mera focus apko haraane par .
This advertisement goes against our culture of worshipping our father and mother.

With regards
Ashok Soni...

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Address: Capital Ford, Macheswar Industrial Estate, Bhubaneswar, 751010

I paid an advance of Rs 5000/- to Capital Ford, Bhubaneswar, Odisha on 25.09.2020 for repair of my vehicle Global Ford Fiesta. I was told the approximate amount of repair will be Rs.[protected]. I was also provided the repairing requirement. But when I delivered my vehicle for service along with the repair requirement, the estimate given to me now shot up to 55, 000/- with same repair requirement. I I objected to sudden increase in the pricing...

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From last 2 months my car started vibrations, and I m not able to get any satisfaction from service centers. After so many visits regarding same they change one engine mounting but the problem still same ...now I m getting disappointed from ford service, olease help me out .
Location -ghaziababd up
Mu vehicle no Up 14EA6416...

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Address: mancheswar

I have been a subject of harassment by CAPITAL FORD BBSR(FORD INDIA) Their servicing facilities are really disgusting. I had never expected such a horrible thing would happen but unfortunately it has been an annoying experience for me to be their customer.
My car was in a very good condition, but my key broke and the anti-theft was enabled.
I was advised by Ford helpline, that the vehicle has to be towed on (5.OCT.2020)...

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I have a ford aspire car run almost 48000km. Now, I am facing issue with pickup and it's acceleration. When I start and accelerate it fully but car runs at 10kmph and if I accrelerate it by pressing clutch, rpm doesn't increase. I complaint it so many time to adiv ford ghaziabad but no action have been taken by them. I started facing this problem when they repaired my car few months ago. My car mostly stays with them since then. I have spent...

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My clutch is also became so stiff just after 15K kms of replacing it. When I came here to file a complaint I have seen hundreds of ford owners complaining about the same. And complaining to ford gave me a reply saying that it's drivers issue. I have driven lakhs of kilometer with many other cars including VW polo, and even ford freestyle. And never had this issue, and then still they blame me for the clutch problem. There is something very...

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My car went for routine servicing on its 3rd year (13000 km approx)on 04.10.2020 to Banerjee Ford, Durgapur. I would like to mention my car had no issues at all. I was charged an amount of Rs. 7500 for the servicing. A few days following the same my car did not start at all. Technicians arrived and concluded that the vehicle got self locked. They somehow managed to ignite but I really do not understand their logic which said that I must not...

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Address: Faizabad road Lucknow

Sir,
This is to inform you that the behaviour with customer is just not good. Mr. Raja I don't know who he is, is an alcoholic man and has no decency of how to speak to the customer. I visited the workshop yesterday to check how and when I will recieve my vehicle. When I reached there I got to know that a part called TCM had been replaced outside from the workshop. I tried explaining to everyone at the workshop that we never got it...

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My car was not starting due to faliure 14 sept 2020. I called ford roadside assistance and got my car toed same day.
At the time of towing they checked the car and my driver side rear view mirror was working and folding. They took it to the delhi ford service center okhla and when they returned the car to me after 2 days the side mirror was fixed with some kind of gum and was not moving and had dent and scratches on it. They did not...

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Dear Concern,

REF - Name: Akash Joshi

Car No: KA 03 XX 3XX6

I am writing this email in utter distress and seeking for a big support from Ford India Management.

Below series of events will denote how much as a ford figo customer, went through risk, pain and monetary losses.

1) I took my car to get it serviced from Tanish Ford, Wazirabad-Gurgaon on 03-Sep. I had exclusively...

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Address: Hinduja Ford Solan

Hi,

I got my car (Ford Ecosport) serviced from Saluja Ford, Solan recently on 3rd September 2020 and paid 26, 000 plus bill only for service and some change of parts including all four Soocers and breakpads.

Due to work commitments, i could not drive the vehicle for 15-20 days. I took leave and left with colleagues to Spiti Valley.

I could not even move upto Kufri from my home of Shimla, the car...

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They opened my car starter one week ago and now say they dont have a new part to replace - why did they open it then - they also dont tell me when thy will get the part - they dont reply to my calls - i have to keep ringing them up and all thy say is we dont know - i am a senior citizen and being harrased by this company - if they did not have a spare part thy should have told me to go to another workshop...

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Address: Siddhivinak Ford - Bhavnagar

Dear sir,

Me having ford figo car gj10 ap 0837. I am happy with my car since i purchased and running excellent.

Problem starts while doing journey from jamnagar city to bhavnagar city, my car having problem and not giving much power and pick-up.

I went to authorized ford car center (Siddhivinayak ford) in bhavnagar and informed my car problem. They checked and informed me that my car having "injectors"...

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Hi,
We have a Ford Ecosport SUV purchased about 4 years back. Right from the first year its giving clutch issue. This is the fourth year and we have purchased the 4th clutch. Once we had to stay on the roadside for almost 5 hours at night as the vehicle didn't move due to clutch issue. No on-road service was provided as they have promised 24x7 service. Finally the four o[censored]s [my mother of 66 years old and my young daughter who was...

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Address: Ford India

Hi,

We were traveling from thirthahalli (Shimoga dist) to bangalore on the 19th of september 2020. 50 kms from the starting point (10 am), the gearbox became unresponsive and was floating longitudinally between gears with no lateral movement. We immediately parked the car to the side of the road and called the ford roadside assistance toll free number. The call was handled by a representative named adarsh who collected all...

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