Claimed

Ford India Complaints & Reviews

www.india.ford.com

1.2

Updated: Jul 6, 2024

Complaints 1696

Resolved

398

Unresolved

1298

So far, so good. Ford India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ford India will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Ford India

Having problems with Ford India?

File a complaint and get it resolved by Ford India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Cars, Parts & Vehicles

Ford India

Recently resolved complaints

View all complaints

Breaking but without telling the owner

Ford Defective tyre

Only for ignition issue charging 90,000 INR

Most useful reviews

ENQUIRY OF LOTTERY FRAUD

Engine Fuel Injector Failure

ford ecosport engine oil consumption problem

Ford India reviews & complaints page 62

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Vadodara, Gujarat

CONTINUED FROM EARLIER COMPLAINT OF 21st MAY 2014. THE CAR FORD FIESTA WAS ATTENDED BY CARGO FORD, VADODARA(BARODA) FOR THE SEVENTH TIME, IN A SPAN OF 18 MONTHS, FOR AC PROBLEMS FROM 23/02/2015 TO 02/03/2015. DELIVERY OF THE CAR WAS TAKEN ON 02/03/2015 BUT HAD TO BE TAKEN BACK TO CARGO FORD FOR THE SAME AC PROBLEM AGAIN FOR THE EIGHTH TIME ON 12/03/2015 AS THE AC HAD AGAIN STOPPED WORKING. I WOULD LIKE TO REMIND HERE THAT THE CAR AC...

Helpful

Found this helpful?

Write a comment

Address: Pune, Maharashtra

Dear Ford ream. I am facing 2 severe problems from day 1 of purchase of this vehicle. 1) Clutch hard issue:- i have a severe complaint of clutch hard from day 1 of purchase of my vehicle. Same has been brought to notice of Talera ford service center at Nigdi pune many times during servicing. Every them they do the bleeding of the hydraulic clutch release system and say you will not face problem again. But it just gives me relief for another...

Helpful

Found this helpful?

Write a comment

Address: East Singhbhum, Jharkhand

BOOKED ECO SPORTS (MARSH RED) ON 31/10/2014 ON COMMITMENT THAT THE VEHICLE WILL BE DELIVERED IN FIRST WEEK OF DECEMBER. WHEN CONTACTED MESSAGE WAS CONVEYED THAT THE VEHICLE WILL BE EXPECTED AROUND JANUARY. AFTER A LONG PAITENCE AS I SPOKE TO THE DEALER - JASHREE FORD -- JAMSHEDPUR----JHARKHAND-- THEY TOLD THAT THE SUPPLY WILL TAKE LONG TIME. WHILE BOOKING OF VEHICLE THESE PEOPLE FOOL CUSTOMERS AND TAKE THE BOOKING AMOUNT. IS IT THAT THERE...

Helpful

Found this helpful?

Address: South Andaman, Andaman and Nicobar Islands

My car (Ford Figo- AN01J 3395) was given for repair to Ford service centre on 01 Jan 15. Its been 1 and half month, still they are not giving it back. They are giving silly excuses like spare parts are on the way. They are placing orders for spare parts in installment. I don't know why such approach is there from these service centre people. Either they are not capable or they are knowingly delaying. I don't have any other option because...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

In the age and times where Customer is the King, FORD Gurgaon team sure treats their customers as least bit important. Background: Booked FORD ECOSPORT MARS RED PETROL Car on Dec 25th 2014. Expected delivery in Jan 2015, postponed due to delays from FORD and was told we will get the car by 1st week of Feb 2015, The team has only been talking including the manager in charge. What I really don't understand about this whole team is why on earth...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

In the age and times where Customer is the King, FORD Gurgaon team sure treats their customers as least bit important. Background: Booked FORD ECOSPORT MARS RED PETROL Car on Dec 25th 2014. Expected delivery in Jan 2015, postponed due to delays from FORD and was told we will get the car by 1st week of Feb 2015, The team has only been talking including the manager in charge. What I really don't understand about this whole team is why on...

Helpful

Found this helpful?

Write a comment

Address: Jalandhar, Punjab

Myself Ashwani sharma, writing this from jalandhar from where I bought your esteemed car Ford Figo on 17/06/2010 PB-8BQ6635 from Bhagat Ford, A B Motors Pvt Ltd, Jalandhar. Whenever my service is due I directly go to your authorised service centre, and as per the problem was communicated to your agency team, I had done with my car service. Every time I found some fishy voice in car or any other technical problem which I experienced during...

Helpful

Found this helpful?

Write a comment

Hii my name is ankur Srivastava i, m driving in ford titanium 1.4 2013 module service aling Notes My Car Niose Problem and Vibration proble many time meet to service center but Till date Problem Still pending Please Aling Technical team and rectified the Same.....

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

I PURCHASED FORD ECOSPORT 1.5 TITANIUM DIESEL FROM NOIDA ON 24.12.2013. THE CAR WAS SERVICED FROM HARPREET FORD OKHLA SERVICE CENTRE FOR THE SECON TIME ON 21.12.2014. THE CAR WAS DELIVERED @16.00 HRS. ON THE SAME DAY BY THE DRIVER MR.ISHWAR MANDAL. MY CAR WAS STOLEN FROM MY RESIDENTIAL PREMISES JUST AFTER A WEEK ON 30.12.14. FOR WHICH FIR HAS ALREADY BEEN LODGED. I CONTACTED HARPREET FORD CUSTOMER CARE ABOUT IT AND SAID THAT DUPLICATE KEY...

Helpful

Found this helpful?

Address: Meerut, Uttar Pradesh

Ford Figo 1.4 TITANIUM FORD INDIA Ltd. Registration No :- UK07AJ9798 Owner’s Name :- RAJIV Kr. Gupta Chasis No:- MAJIXXMRJIBE32364 Engine No:- BE32354 Registration date : - 31 – May – 2011 Color:- D. White K.M.S. :- 82617 Km. Dear Sir. I have this issue with Ford Figo 2011 model while I took on 31 May 2011 from A.B. Motors Pvt. Ltd. Dehradun (UK). I am one of the victim who faced worse an bad service received from both Bhagat...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

I've been continuously following up with dealer for RH Tail lamp crack during service on[protected] but no resolution has been done till yet. Also during revisit for HVAC malfunctioning where they changed the resistor, but i also reported for driver door window glass malfunctioning which is still same where they did only greasing but its a motor malfunctioning indeed. Request you to kindly take up the matter on top priority as i've had...

Helpful

Found this helpful?

Address: New Delhi, Delhi

I am deepak and didn't ve i have bought ford figo due to minor damage ib this showrooms bodyshop but an advisor namely mr.pradeep switch off his cell for two days i have called bodyshop several times nobody can gave me satisfied answer so i have called bodyshops manager but he didn't pickup the phone i am harrased with this kind of nature of ford motors kindly help me please my car no is HR12V3350...

Helpful

Found this helpful?

Write a comment

Address: Muzaffarpur, Bihar

From: "ranjeet kumar" <[protected]@gmail.com> Date: Mon, 3 Nov 2014 17:40:55 +0000 To: Customer, Care (.)<[protected]@ford.com> ReplyTo: [protected]@gmail.com Cc: <prithbi.[protected]@aarnaautomobiles.com> Subject: Re: Reply from Ford India[protected],[protected] Dear Sopna Reminder for below & my last mail I need your help for find & solve problem I have not enough time to put time on it. I need failure cause report...

Helpful

Found this helpful?

Write a comment

Address: Gautam Buddh Nagar, Uttar Pradesh

Hi, I have purchased Ford Eco-sport Titanium(O) white on 5-10-14 from Noida Ford. For which i have paid Rs. 51000/- as an advance amount approx 15 days back. i requested your sales consultant (Mr. Shahrib) to adjust that amount in the total amount of the car, but he refused saying that the car is not on registered on my(Rajat Garg) name so this amount will be refunded back to me on the day when i will be delivered the car, but it was...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

I, Maitri Modi, purchased Ford Figo from AVK Ford, Sakinaka 4 months back. When we gave the car for the first free service, the car was kept in service centre for 3 days and return without car wash from interior as well as from exterior. While buying the Average as told to us was 13 km/l, but after using it, the car gives just 6.7km/l. When complained to the service centre, they said they had cleaned certain parts so the average was likely...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

I had bought a Ford Ecosport from Lathangi Ford motors, JP Nagar, Bangalore. My company paid the entire amount and I took the delivery of the car in Aug. The dealership is yet to have returned my booking advance of Rs.50, 000 as my company paid the entire amount. Ford Lathangi has been very unprofessional. I have emailed 4 times, called, sent test messages. But they just have not refunded the amounts. This is the first car buying...

Helpful

Found this helpful?

I would like to inform you that I had booked and purchased Ford Figo vehicle from M/s Rustle Ford Kumarhatti Solan HImachal Pradesh India and while at the time of booking a vehicle in July, 2013 I was given to understand that you are also eligible for exchange bonus in lieu of sale of your old maruti 800 vehicle, in r/o which I had deposited the copy of Registration as well as transfer papers of the said vehicle in the o/o Rustle Ford Kumarhatti...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

I, Vivek Kumar Gupta, owner of Ford Ikon Flair, DL 3C AR 1271, have the following details to furnish : Ford Ikon Flair Car purchased in : July 2006 Original battery ran till : 2012 (first battery change with one year warranty by Harpreet Ford, Gurgaon) Problems in starting of car : from end of 2012, and into 2013 (car towed into Harpreet Ford thrice, with other components getting replaced every time, and battery found okay as per Harpreet...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

Hi, I have purchased the Ford Fiesta Classic on 13 th June 2012 and current running of the vehicle is around 20800 kms. Today the car is having serious steering wobbling and authorized dealers are suggesting tyres replacement as solution. The tyres are burnt out they say as they are company fitted ones and the life span of such tyres is not more than 3 years. Am not really convinced about such advices. My previous vehicles (tata) have...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

This is to bring in your notice regarding my Vehicle Ford EcoSport DL3CCC1407, the average of my Vehicle is very less, for which i have visited Riddhi Ford Okhla Service center approx 7 times, but no resolution yet, apart from average there is a sound in rear door, which is also not fixed yet. As per riddhi service Floor in charge Mr. Pawan, both the issues can't be solved as these are something ford end issue.The behavior of Mr. Pawan is...

Helpful

Found this helpful?

Write a comment