We had on 16th June 21 enquired of Ford eco sport with 2 dealers in bhopal ie SAI Ford and galaxy ford. They had told that the spare wheel is not being supplied by ford motors. I had rang up ford customer care where I was told that car is supplied without spare wheel because we are providing one air pump and puncture solution and our car can run a distance of 250 kms with deflated tyre thus spare wheel is deleted .
Convinced with this I had given up theidea of buying Mahindra TUV or Honda AMAZE and purchased the top model ECO SPORT SE on 17/6/21.
But to my surprise the vehicle tyre got deflated twice on first travel itself and the puncture kit failed.
After trying to fill air I moved the car in order to take to safer place, but within a distance of 1 km the entire wheel was damaged throwing the tyre out. There was no network in order to call assistance.
The ford motors claim turned false . Till now about 50 complaints has been lodged but every time their call centre says they are trying to resolve the matter. the two dealers claim and ford claim turned false .
Buying a top end model spending 13.50 Lakhs is a foolish decession rather thrown the money into some orphans charity would have been made peace of mind.
Ford now puts the responsiblity on dealer end where as vehicle was purchased on fords brand name and not looking the dealers face value.
tHIS IS NOT THE FIRST CAR OF OURS AS WE HAVE MULTI BRANDS CARS WITH US. WE HAD A PLAN FOR BUYINGTWO FORD BUT NOW THIS IS FIRST AND LAST FORD VEHICLE AND WE ARE TO BUY ONE MAHINDRA XUV 300 CAR THIS MONTH.
I APPEAL TO ALL THE INDIAN CUSTOMERS NOT TO PUT YOUR HARD EARNED MONEY IN BUYING FORD MOTORS VEHICLE AS their service and after sales back up is very very poor. IN FACT I CALL THEM CHEATS DUPING INDIAN MONEY.TE FORD COMPANY IS A GREEDY ENTERPRISE AS SINCE THE PAST ONE MONTH I AM COMPLAINING NOISY SUSPENSION AS WELL AS OTHER COMPLAINTS.They ask us to contact dealership always where as dealership say they are helpless.
I request people to think multiple before buying Ford vehicle and go through posts in various websites .
Mahindra vehicles of ours have done scorpio 4 lakh kms where as TUV 300 1.49 Kms, Honda Amaze 49000 kms, Alto 100000 kms, XUV 500 99000 Kms without any trouble where as marshal jeep model[protected] kms . Indian vehicles are very good where as FORD MOTORS are greedy US company, suspect that the reumors are correct about their closure from Indian market
I appeal that think multiple before buying ford Eco sport atleast.
This car do not even have place to keep spare wheel even if you buy one, FORD CHEATS My contact no is [protected], [protected].
Vehicle no MP04EB3780
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