| Address: Kondapur, Hyderabad |
HELLO,
This is to bring to your kind concern that iam G Santhi kiran and i am a resident of Chandanagar, Hyderabad. In the year 2021, March 18th i purchased Ford Ecosport Titanium Diesel, after completing 10, 478 kms i was informed regarding engine jerk problem on 05/07/2021 but the problem was not addressed during 2nd general service at Kondapur branch.
On 24/11/2021 @ 16, 815 kms Again complained about engine jerk to ford servicing centre, kondapur, and given car for thorough check-up but they claimed due to blockade of Catalystic convertor engine jerks occurring and replaced Catalystic convertor spare parts and returned vehicle after 04 days. But engine jerk problem was not resolved.
On 13/12/2021 @ 19, 475 kms again complained about engine jerk to ford servicing centre, Tolichowki, and given car for thorough check-up and they said one of the fuel injector was blocked and due to insufficient fuel supply engine jerks observed. After 24 days on 03/01/2022 they returned my vehicle stating that delay due to fuel injector repaired at chennai and took so much time.
After completing 7, 872 kms again engine jerks observed.
On 19/3/2022 @ 27367 kms again complained about engine jerk to ford servicing centre, Tolichowki, and given car for thorough check-up. But iam not getting timely response from their side and this is not expected at all.
I Request you to kindly look into the matter and do take some needful action. I believe I will get to hear from you soon.
My Vehicle details:
Ford Ecosport Titanium Diesel
Vehicle no. TS07-HS-0739. Was this information helpful? | 
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