Fortis Escort Faridabad — Complaint against the staff members of your hospital Sujarita(patients welfare department), Arun gupta(accountant)

Santosh27

from Delhi, Delhi

Dec 21, 2016

Address: Faridabad, Haryana, 121001

Website: Fortis healthcare services

I Santosh shah admitted my patient into your hospital on 7th Jan 2016 after that all the treatment are going well, and doctor advised to discharge my patient on 19th Jan 2016 at 10 am, but your typists not send discharged summary to tpa department til 4.45 pm. Then I went to patient welfare department for solution of this problem unless solving my problem they talked to me very offensive way. They used abusive language with me. Though I contacted to the administrative department and informed about all incident happened with me. After that whole processed start for discharging my patient and then my patient discharged at 9.30 pm from hospital. This kind of harassment we don't tolerate this, we are regular visitor of fortis hospital.

Hoping to see your response to the problem we are faced.

Thanking you
Santosh shah
[protected]

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Comments

galaxy man power

Aug 10, 2020

Most worst hospital in Faridabad. My father is under echs but the not admitted him reason of no bad available. But private and Cass payment patient they admitted

Fortis Healthcare Customer Care's response, Aug 11, 2020

Dear Galaxy Man Power,

We sincerely regret any inconvenience that you might have experienced. We request you to share your contact details with us, so that we can reach out to you and address your concern. You may directly write to us at reachus@fortishealthcare.com also.

Warm Regards,
Team Fortis

jainbas

Feb 22, 2021

Hi Team,

I took an appointment for Dr. Harish Ghoota for today 1:50 PM was taken by surprised that some other Doctor give my mother(patient)consultancy. The system is totally absurd as he insisted patient to be sitting far away. Being in a profession where you need to physically examine the patient how can you dispense with this? This is utterly unethical to charge fees of doctor who was not there?
Attached prescription to prove the same is written by other doctor.

Basically I came here to take a second opinion on Knee pain for my other. Absolutely dissatisfied.

Do you people realize how noble your profession is? wasting some body time and money is not
going to pay in long term.

Regards,
Raj Kumar Jain

jainbas

Feb 26, 2021

No response...Is any body taking care of this?

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Dec 29, 2022

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