Fortis Escorts Heart Institute — Billing, insurance, discharge

Address: New Delhi, Delhi

Escorts fortis is a completely mismanaged hospital. I have been there billing / tpa dept from past three days so that on day of discharge it's smooth. On day of discharge i have been sitting in the billing dept from past 4 hours and the bill is not even ready yet. They keep saying we will update you in 15 mins repeatedly. Once bill comes they say it's going to be another 4 hours as they will send the bill to insurance company. Quite a harassment of patient and family despite choosing a private hospital of such a reputation.