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Freecultr.com Complaints & Reviews

www.freecultr.com
1.4
Updated: Feb 9, 2023
Complaints 22
Resolved
6
Unresolved
16
So far, so good. Freecultr.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Freecultr.com will keep up the work and continue to help more customers with their concerns even better 🤝
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Tshirt not delivered
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Freecultr.com reviews & complaints(22)

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M
Md Sharuk Khan
Feb 9, 2023
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Account isu

Address: Telia

Hello

TEAM FREE FIRE

I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

Uid=[protected]
my account name.( SRKBOSS )

thank you so much...
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B
Biritiri419@gmail.com
from Powai, Maharashtra
Nov 3, 2022
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Unban Request garena free fire

Address: West Bengal

Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd ( [protected] ) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""br...
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B
Blog archive
from Kalugumalai, Tamil Nadu
Oct 28, 2022
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Free un ban

Address: Kalurhi

My job...
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G
gr8online
from Mumbai, Maharashtra
Oct 20, 2022
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Order ID 221447 not delivered

Address: Haryana

Order ID 221447 placed on website on 08.10.2022. Order is not yet delivered. When inquired on contact center replied stating order is not dispatched and have some technical issues. Also the CSR stated that order will be dispatched in a day. Today (20.10.2022) there is no response from contact center, call is continuously in queue since more than 20 mins....
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Y
Yashas Turuvekere
from New Delhi, Delhi
Sep 1, 2022
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Men's Anti-Bacterial Micro Modal Printed With Plain Brief (Pack of 5)-Free Duffle Bag 1

Address: FREECULTR DELHI

I placed order for the product "Men's Anti-Bacterial Micro Modal Printed With Plain Brief (Pack of 5)-Free Duffle Bag × 1" on freecultr.com on 20 Aug 2022. Still the product isn't delivered to me and they confirmed it as delivered over email and courier tracking. I am trying to contact their customer care they are not at all responding. Seems they are running an online scam....
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Ä
Äяυη שרת
Jul 15, 2022
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Order Number: 83063 full items not received

I have been mailing since receiving and the barcode info also was send. Still no response...
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A
ajaynirmal
from Delhi, Delhi
Jul 11, 2022
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Product not Delivered - 81786

Website: clothing

I have ordered few items from Freecultr.com, on 14.06.2022 (order no. - [81786]) and made online payment of Rs. 2374/-

They claimed to deliver the product within 8 working days. Its been more than 27 working days now, but still the product is not yet delivered.

I have wrote 5-6 mails, but all except of assurance, I have not got anything.

If you are unable to deliver, pls. do not accept the order/payments....
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M
Manu Warkade
Feb 25, 2022
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Unban

Address: Warkadem295@gamil com
Website: Free fire. Com

Hello dear greena my id id suspended ho gaya he pelese unsuspend kara do pelese my uid [protected]...
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P
princejain301
from Bathinda, Punjab
Jun 10, 2021
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Tshirt not delivered

I have ordered a t-shirt on Freecultr.com, on 1.05.2021(order no. - [19424]) and made online payment of Rs. 1614

They claimed to deliver the product within 8 working days. Its been more than 12 working days now, but still the product is not yet delivered.

We talked thrice with their customer care and wrote 2 mails, but all in vein....
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T
tbtonmoybaruah
from Bengaluru, Karnataka
May 18, 2016
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Refund for return not received.

Address: Bangalore, Karnataka, 560078
Website: www.freecultr.com

I had requested for a return of an item (Order #[protected]) which i had purchased from freecultr.com on april 6, 2016. The date of return was april 12th, 2016. As per their customer care, they have received the product on april 15th, 2016 in their warehouse. They claimed to refund the amount in the next three working days. But it has been 36 days since i have placed the return but i have not received my refund yet. They have asked for my...
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S
Somnath Roy (Tattu)
from Mumbai, Maharashtra
Oct 27, 2015
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Product not delivered

Address: New Delhi, Delhi
Website: www.freecultr.com

I have ordered a t-shirt on Freecultr.com, on 10.10.2015 (order no. - [protected]) and made online payment of Rs.527/-.

They claimed to deliver the product within 8 working days. Its been more than 12 working days now, but still the product is not yet delivered.

We talked thrice with their customer care and wrote 2 mails, but all in vein....
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Bhagyesh Sane
from Virar, Maharashtra
Oct 15, 2015
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Replacement of one of the wrong color shipped

Address: Mumbai City, Maharashtra, 400070
Website: www.freecultr.com

Dear Freecultr Team, Today I have received my shippment with awb no.[protected] & order no.[protected]. I liked the quality and size fits me but I am disappointed with this fact that as you can see the attached the two tshirts color are the same one which I order is dutch blue and the other one was powder blue which you display on your portal but this one doesnt matches at all with the portal both colors are the same. 1st one was dark...
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N
naveen.rana811
Oct 5, 2015
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Money not refunded as committed after a month

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.freecultr.com

Dear Sir / madam, I purchased 2 tshirts from Freecultr. They denied delivery for one as it was defected. I asked them two refund money for that and deliver another. After 5 days they delivered Defected. I asked them to take it back and return my complete money. They committed to return my complete money as it was already more then 10 days now. They return half of the amount for one Tshit (Rs 552) and rest 381 has not been returned...
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C
Cartic
from Bengaluru, Karnataka
Aug 8, 2015
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Order is not delivered

Address: Bangalore, Karnataka

Hi I'd placed order with Freecultr & my order has been cancelled twice. They haven't even got me the cash-back for the cancelled order. Its been 2 months since my first order. I've got the proofs in my email & in Freecultr account. Please help me with this. Here I'e attached some PNG files for your reference. Thanks, Cartic +91.[protected]...
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M
mnarula05
from Gurgaon, Haryana
Jul 26, 2015
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Colours of clothes on website are far from real with worst quality

Address: New Delhi, Delhi

Dear All, Beware, colours of clothes shown on website dont match with the actuals at all. I was excited when I saw the website, beautiful colours beautiful prints but only on website. In that excitement I ordered 6 Tshirts for Rs.2845/- in May 2015. When I got the parcel, I had great dissatisfaction. Blue colour was looking like a colour mix of purple OMG.so pathetic colours and on top of it Quality was also worst. Quality was like...
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A
addypro
from Chennai, Tamil Nadu
May 27, 2015
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Non-Deliver and non cancellation of product

Address: Chennai, Tamil Nadu

I made an order on 21st of May 2015, and received a notification about product delivery which said, "product will be delivered within 2-5 days". It's 27th of May 2015, and i have not received my product yet in spite of logging in a complaint earlier as well. i called up there customer care, and asked them to cancel my order, to which they responded that it can't be cancelled as they don't have rights to do so, there after when i asked them...
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S
suvendufree
from Bengaluru, Karnataka
May 24, 2015
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Not received the item even after 37 days

Address: Bangalore, Karnataka

I have ordered a T-Shirt (Order #[protected]) on April 18 from Freecultr an online apparel store. Till now I have not received the T-shirt even after 37 days. I have called numerous times to the customer care but no result. Every time they provide a new date for delivery which is ridiculous and not acceptable. They don't even have the basic responsibility of informing the customer....
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S
schak59
from Mumbai, Maharashtra
Dec 20, 2012
Resolved
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refund not done

Address: New Delhi, Delhi

Order no – 1058141.Site: Freecultr..I purchased a ladies handbag wroth of 1047rs from freecultr on 16th of Sept, 2012.When I got my product, it was defected .I called their customer care and spoke to them. After that as per their response, I sent that product to then through DTDC courier by spending Again 300rs .I was waiting for my exchange product but after that there was no communication from freecultr team regarding the exchange. This...
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H
HARVINDER_SINGH
from Jammu, Jammu and Kashmir
Dec 19, 2012
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REPLACEMENT OF PRODUCT

Address: SAS Nagar, Punjab

Dear sir/mam,

I have received the my t shirt on 11Nov 2012.Due to faulty product i had return the gift to freecultr.They had confirmed the receipt of the product,but despite my repeated calls and mail i haven't got the replacement of my product.

Shipment for Order # 1079177 | FREECULTR Ref. No.535952.

regards

harvinder singh
[protected]@rediffmail.com
[protected]...
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R
ruchir.gulati
from Kolkata, West Bengal
Dec 9, 2012
Resolved
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Embezzlement of money paid for online purchase

This is regarding the unprofessional treatment and harassment meted out to the customers by the online clothing retail brand, Freecultr. In brief my dealing with this brand is as follows –
1. I had placed an order for a Medium sized T-shirt on 11-Oct-2012
2. This was delivered on 15-Oct-2012, but this was a very large size. Please note that by no standards can the size of the delivered T-shirt be deemed as medium. Hence I...
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