[Resolved]  Fullerton India Credit — fullerton india credit company limited scam sms on loan

Hi,

I am irshadahmed Syed from Gadag, karnataka, india. I received first sms on 22-October-2020 3:00pm stating

"Dear Customer, your Fullerton Gramshakti loan account ending with 00773 is overdue by INR 28846.3. Please make payment immediately. Kindly ignore if already paid. "

But i have no loan account or money taken from ficcl (Fullerton india credit company limited). This is the first time i know that such company exist. I need the company to check why i received this message and fix it as I am getting monthly same scam messages.

I don't want to get into legal issues for which i am not accountable for.

Thanks,
Irshadahmed
Gadag, karnataka
Was this information helpful?
No (2)
Yes (2)
Aug 6, 2021
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2021
Fullerton India Credit Customer Care's response
Dear Sir / Ma’am,

This is with reference to your concern pertaining to SMS received from FICCL.

We state that, in order to evaluate your concern kindly provide the mobile number along with screenshot of SMS received.

Please be assured that, on receipt of the said details your concern will be evaluated on priority.

In case of any further queries pertaining to your loan account, please get in touch with us at [protected]@fullertonindia.com.

Thanking You.
Verified Support
Jan 04, 2021
Fullerton India Credit Customer Care's response
Dear Sir / Ma’am,

This is with reference to your concern pertaining to SMS received from FICCL.

We are awaiting for your mobile number along with screenshot of SMS received for further evaluation.

Please be assured that, on receipt of the said details your concern will be evaluated on priority.

In case of any further queries pertaining to your loan account, please get in touch with us at [protected]@fullertonindia.com.

Thanking You.
Verified Support
Jan 11, 2021
Fullerton India Credit Customer Care's response
Dear Sir / Ma’am,

This is with reference to your concern pertaining to SMS received from FICCL.

We have been continuously following up for mobile number along with screenshot of SMS received in order to evaluate your concern however, there has been no response from your side.

Hence, we are closing your request, whilst requesting you to revert with the requisite details as per your convenience.

Once we receive your details, we will evaluate your concern on priority.

In case of any further queries, please get in touch with us at [protected]@fullertonindia.com.

Thanking You.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fullerton India Credit
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    736
    Pending
    0
    Resolved
    496
    Fullerton India Credit Phone
    +91 22 6749 1234 [Corp Office]
    Fullerton India Credit Address
    Supreme Business Park, Floors 5 & 6, B Wing, Supreme IT Park, Supreme City, Powai, Mumbai, Maharashtra, India - 400076
    View all Fullerton India Credit contact information