Fun O Kids — Net banking not started

HI,
My customer id is[protected] we have current account in borivali shimpoli branch our account is opened from 2 months we have changed mode of operation to one partner from last 15 days and given all documents to start my net banking to make paymnets but still every day we get queries and bank is sending some or other papers to sign we are facing lots of problem for making payments. please help asap.
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