Future Group Brand Factory — item not received

Address: 560084

Website: brandfactoryonline

Have ordered from Brandfactory on 13-june and the order id is 15653 which was out for delivery today (17-jun) but so far haven't recieved the product yet. But the status got updated as it was delivered today by 10:00 AM but i didn't recieve a call from any delivery agent and also check with neighborhood if in case. Really embarrassing have paid around ₹1000 for the product which is missing. Xpressbees tracking id of the same is [protected]. Do check with this and respond as soon as possible. Poor service and improve your delivery agent. If no resolution provide will forward this consumer complaint.