Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Future Group — White worms found in golden harvest atta

Hemant056

from Gurgaon, Haryana

May 25, 2016

Address: 560093

Website: Future Group

We purchased Golden Harvest Atta (2 Packs of 5 KG) on 1st May 2016. One day when my wife took out some atta to prepare the dough she found some movement over there, We put the atta in a strainer to find it out what is there. We were surprised to see white worms were present in the Atta. Its really disgusting to see these kind of negligence for big brands.

I checked the expiry date of the atta and found that its just 2 months old. I have big bazaar bill, atta with packet if you guys need it to track it out.

Let me know if you need any further information for the same.

Thanks
Hemant

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Aug 6, 2021

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

May 25, 2016

Verified Support

Dear Hemant,
Greetings from Future Group, this is Priya.

We regret the inconvenience caused. Please be informed that we have taken a note of this issue and we will do the needful to resolve the same at the earliest. Kindly note your reference code 3708 for further communication at [protected]@futuregroup.in

Regards,
Priya
Team Big Bazaar
Future Group