Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Phoenix121111
May 6, 2024
Report
Copy

Address: Singapore

My account have been banned for more than 2.5years. so unban my id :(uid=[protected]).
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    ywsf010
    May 4, 2024
    Report
    Copy

    Address: Egypt, Qena Governorate, Abu Shet Center
    Website: جارينا فري فاير

    Hello, Garena Company. My account was banned for two years. I gave you another chance, and I promise you that I did not do anything to Christine in the game.
    Arithmetic [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Yashpalsinh3622v
      May 2, 2024
      Report
      Copy

      Address: USA
      Website: Free fire

      Hello,

      TEAM FREE FIRE INDIA

      My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason

      my I'd details

      Player name - S A R K A R
      Player uid - [protected]

      Please review my account again and Unban my I'd . This is my humble request.

      Thank you ...
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nawangi
        Apr 29, 2024
        Apr 30, 2024
        This thread was updated on Apr 30, 2024
        Report
        Copy

        Address: Singapore

        Hello Team Garena Free Fire,

        I would like to inform you that my account has been suspended due to multiple logins while playing. I admit that this mistake was made by me and a friend, as we both played several times on the same account and unintentionally logged in at the same time.

        I humbly request Team Garena Free Fire to kindly consider unbanning my account. I apologize for any inconvenience caused and assure you that it will not happen again.

        PLAYER Name:ᎬʀㅤⱮᴀɢᴀʀ
        PLAYER UID:[protected]
        E:mail: [protected]@gmail.com
        +1 photos
        Apr 30, 2024
        Updated by Nawangi
        My ID is still suspended. I am waiting for the unsuspend I hope for a positive result.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Suprim Upadhayay
          Apr 28, 2024
          Report
          Copy

          Address: Dhangadhi 2 kailali

          I am ff player I was playing ff 3 years my id is suspended without no reason pls unban my id also recheck
          My id pls
          Name Godffarmy.
          Uid [protected]
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Muju Sherasiya
            Apr 27, 2024
            Report
            Copy

            Address: Singapore

            My game I'd is black listed and i also contact with coustomer care but i didn't help me and it's more then 1 month and I am unable to play game with my friends.
            Please help me to get my account normal please 😞
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Magar299
              Apr 26, 2024
              Report
              Copy

              Address: Nepal Kathmandu sinamangal

              Dear Garena free fire team support
              My account is suspended
              So please unsuspend my account
              By mistake I am use third party app in my phone
              Please kindly unban my account
              My UID – [protected]
              In game Name - {baby*girl}ꔪ
              Level - 65
              Like - 8604
              Country – NEPAL
              Thank you Garena free fire team support
              Please kindly recover my account
              My UID -[protected]
              Please sir give me one chance please
              +2 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Masterxxve
                Apr 26, 2024
                Report
                Copy

                I am a regular player of free fire and supporting this game from last 4 years,

                I request you to review my ID and account and please unban my l'd so that I will continue to play the game.There no reasons to ban my account.
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dhananjay Sadhu Kumbhar
                  Apr 23, 2024
                  Report
                  Copy

                  Hi, my free fire max ID is suspended. There was not my mistake at all. My UID is[protected]. My User name is ꧁☯ᖫĐれ₳Ɲü7࿐☯꧂. So please help me recover my account.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    ignt
                    Apr 22, 2024
                    Report
                    Copy

                    Dear garena,
                    My account was hacked by someone and they used some hack and it got banned.
                    Somehow I got my Google account back and it was banned. Please garena I humbly request you that please unban my account please.

                    UID:[protected]
                    In game name: IGNT_ADIL
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aminuri
                      Apr 22, 2024
                      Report
                      Copy

                      Address: Indonesia

                      I did not use any kind of hack.
                      And did not use any kind of hacking application.
                      I have been playing free fire games for the last three years and I have never any hacks on this ID.
                      I haven’t even used any hacks or files on this mobile device so fsr i have done gameplay on my own skills.
                      Maybe for some technical reason my game ID may br banned.
                      Please help me get my ID back.
                      I can provide any kind of proof to get my game ID back.
                      please help Garena please
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shivam0033
                        Apr 22, 2024
                        Report
                        Copy

                        Please garena unsuspend my id it is a humble request I will follow all the rules and guidelines from now please garena this account is very precious to me
                        Please garena
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sudeera815
                          Apr 21, 2024
                          Apr 21, 2024
                          This thread was updated on Apr 21, 2024
                          Report
                          Copy

                          Address: Dambulla

                          My account has been inactive for two years. Because of my fault. Can I return my account now sir? I have been waiting for two years. I am not doing anything wrong, please sir give me the account.
                          +1 photos
                          Apr 21, 2024
                          Updated by sudeera815
                          My account has been inactive for two years. Because of my fault. Can I return my account now sir? I have been waiting for two years. I am not doing anything wrong, please sir give me the account
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vids Flix
                            Apr 20, 2024
                            Report
                            Copy

                            Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore 138522
                            Website: com.garena.ff

                            Hi garena freefire i am from india,
                            I am play freefire more than 4 year's, and my game level is 63 and 2000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=Mr.Nishant, server= India
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vishal223344
                              from Aurangabad, Maharashtra
                              Apr 20, 2024
                              Report
                              Copy

                              Game starting problem

                              Address: FUSIONOPOLIS PLACE, #17-10, GALAXIS, Singapore 138522.
                              Website: ffsupport.garena.com

                              This Team Contains Suspicious Player (s) Under Investigation. Unable To Join This Team | Free Fire Problem

                              Dear Free Fire Team...

                              when i go to training ground then 1/2 Players are coming and when I am going to join the group then Showing this team contains suspicious player(s) under investigation. unable to join this team at this time Sir i have not use any hack or i didn't play with any hacker. Then why i have...
                              +1 photos
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy
                              K
                              Kumar51111
                              from Patna, Bihar
                              Apr 19, 2024
                              Apr 19, 2024
                              This thread was updated on Apr 19, 2024
                              Report
                              Copy

                              Address: Fatehpur raghopur

                              My dear sar plzz mere id been hi😭😭😭😭me free fire se pyar krta hu plzzz mere I'd unbeen kradijiye plzzz
                              [protected]
                              +1 photos
                              Apr 19, 2024
                              Updated by Kumar51111
                              Sar plzzz mere I'd been hi plzzz unbeen krdijiye me maar junga sar iske jimdari free fire wale honge plzzz sar meine bahut paisa lagya hu sar.
                              😭😭😭😭😭😭😭😭
                              Sar meine I'd hack use Kiya tha
                              But ab nhi krunga sar
                              Plzzz ek baar mauka dijiye
                              Uid [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mk Kutubuddin
                                Apr 19, 2024
                                Apr 15, 2024
                                This thread was updated on Apr 15, 2024
                                Report
                                Copy

                                Address: Sigapor

                                BAN ID RECOVER

                                Hi Free Fire Team,

                                "There are abnormal activities with your account. it has been suspended"

                                I top up a lot of diamonds in my free fire id, i buy diamonds in every event i spend all events diamond. I have only one ID, it is my favorite ID. Please

                                Unsuspend my free fire id. My Free Fire Id Information below:

                                In game Name:ᴵᴹˣᴿᴰムᴊɪsᴀɴⓋ

                                My UID:[protected]

                                My Id Level71

                                PIZ RECOVER MY ID AS SOON AS POSSIBLE💗💗💗💗💗💗💗💗💗

                                🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏...
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shivamdudhe5
                                  from Yavatmal, Maharashtra
                                  Apr 18, 2024
                                  Report
                                  Copy

                                  Address: Yavtamal, Maharashtra, India

                                  Hi Garena Team I would like to put an unban request about my Free Fire max account, which has been recently banned for no reason in 𝙤𝙗44 update. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.
                                  free fire I'd : [protected]
                                  +1 photos
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Alamin Badsha
                                    Apr 17, 2024
                                    Report
                                    Copy

                                    Address: Uiuberi
                                    Website: Unban

                                    Hi Garena Team

                                    I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                                    Free Fire ID: [protected]
                                    Free Fire Username:ᴠɪᴘ☂Ꭺʟᴀᴍɪɴ࿐

                                    Thanks
                                    Your Name
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Roseyt
                                      from Vellore, Tamil Nadu
                                      Apr 17, 2024
                                      Report
                                      Copy

                                      Address: Singapore

                                      Hello Garena,

                                      I am a regular player of free fire and supporting this game from last 3 years,

                                      I request you to review my ID and account and please unban my l'd so that I will continue to play the game.There no reasons to ban my account.

                                      My UID - [protected]

                                      Server - india

                                      Player Name - rosemilkros

                                      My EMAIL ADRESS - srinivasan [protected]@gmail.com...
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit