[Resolved]  Gati Kwe — Shipment not received

Address: Bangalore, Karnataka

Snapdeal Order No. [protected]. I received an email that the Order has been shipped on 27-Oct-14 in which GATI Docket Number was also provided (Docket Number.[protected]. The Expected Date of Delivery of the Shipment was 05-Nov-14. Till now, I have neither received any call from Snapdeal or Gati even though I have register a Complaint. Snapdeal Complaint Numbers[protected] and 11391431 and Gati Complaint Number 12238118 and CS82823 More than 48 hours have been crossed since I have complained but there has been there is no news about it. The GATI Website is not updated after 28-Oct-14 17.37 hours. GATI has gone down in Service and is not responsive to the Customers at all. The same with SNAPDEAL also. Just sending an email that the team will get back in 48 hours will not solve the problem. The Screen Shot of the Status as per Online is attached. Regards, Kumaraswamy