Generalindia.com / ETA General [EGPL] — feeling cheated on believing the brand o general

Address: Map of Plot no - 64, Okhla Phase III, Okhla Industrial Area, New Delhi, Delhi 110020, New Delhi, Delhi

I had purchased o general inverter split ac 1.5 ton along with a stabiliser in may 2018 from vijay sales karol bagh. It's only the brand name which influenced me to buy the same but it was the biggest fault of my life.
In july 2019 suddenly my ac stopped working and it was not the case of cooling problem but it was not even switch on. I called the service centre and they visit my house but they check only power supply and reached to a conclusion that that pcb (Printed circuit board) fault hence it should be either repair or replace where there's only 2 %chances for the repair. They didn't even check whether the glass fuse blown, relay malfunction or any of the sensor. And conclude that minimum charges will be 6000 for repair and if it doesn't happen than 14000 for replacement.
That moment i feeled cheated from the o general product and it's company when they finally conclude that it would bear me 14000 for the pcb replacement. This inverter ac going to be beared me of around 82500 including ac 61000, stabiliser 2500, installation 5000, and now pcb replacement of 14000 till now when it's only 2nd summer season to use it, excluding the electricity charges which is around 3000, which iam already paying every month.
I have decided that i will never ever in my life believe on o general. Besides this iam also going to sue them in consumer court.
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    Generalindia.com / ETA General [EGPL] Phone
    +91 44 4340 2345 (Corp. Office)
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