Generalindia.com / ETA General [EGPL] — o general split ac defect unit

Address: Chennai, Tamil Nadu, 600100

Website: www.generalindia.com

I have bought o general split ac 1.5 ton 7 months before. I have been facing cooling issue past 2 months. But, still the problem is not yet resolved.

Is this right solution? I have spent 56, 000 for only 1.5 ton that too 3 star.in the same cost, we can buy 1.5 ton two number of split ac in other brands and enjoy the high level cooling.

But why did i spend high cost for single unit with low configuration? Because of trust and hope in og brand quality.

But, i deeply feel and worrying about the brand quality and issues which currently i am having with response.

How come the cooling get down within 5 months itself?

Do you think this is worth for paying high cost to general brand?

If we spend 5 rupees, all valuable customers should expect minimum 8 rupees worth outcome and performance. But this brand og really doesn’t providing expected performance.

I lost my hope and worrying about my waste of investment.

Do you think 56, 000 is small amount in our current financial situation?

I am working in high pressure where i don’t have time to spend even my kid and parents also.

Even in my busy schedule, i have been chasing customer care people.

But not getting prompt and sla response that creating deep depression to me.

I humbly request to all, please identify the exact issue in my unit and let me know. So that i can decide further steps.