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Genie Cabs Complaints & Reviews

genie.merucabs.com
2.5
Updated: Dec 31, 2014
Complaints 4
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2
Unresolved
2
Good! Genie Cabs values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Genie Cabs step up their efforts to fully resolve all complaints 👍
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Worst Customer Service
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Failure to provide Cabs on time

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Failure to provide Cabs on time
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Unsatisfactory service and they do not rely on their words.
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Worst Customer Service

Genie Cabs reviews & complaints(4)

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E
e_sanjeev
from Mumbai, Maharashtra
Dec 31, 2014
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Worst Customer Service

Address: Hyderabad, Andhra Pradesh

Hi, Please don't opt for Genie services at all. They don't even train the people and fooling the people. The will give some publicity that they are offering for less price and even we can use Meru Wallet but the drivers are, not ready to come for the pricing listed in the websites/apps. I've booked a cab for intercity trip thinking that it is Rs. 10/km as listed there in website, even I confirmed with the customer care. Just before...
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chitikela praveen
from Mumbai, Maharashtra
Nov 12, 2014
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Unsatisfactory service and they do not rely on their words.

Address: Bangalore, Karnataka

Hi i have called up to Genie cabs on [protected] on[protected] at 11:00 am in the morning i.e on monday. One of them had attended my call and i have requested them to book a cab from Marthalli to Kenegiri i.e to Accenture Bang8 location. As soon has i have asked for them they said that the cabs are ready and they have booked the cab, i have asked the cab to come at 1:00 pm as i have to go to my office at 2:30 pm and i have even confirmed...
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V
vikasawasthy
from Uttiramerur, Tamil Nadu
Nov 4, 2014
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worst unreliable services

Address: Bangalore, Karnataka

Worst experience with geine cabs they keep you waiting after confirmed booking and never sends you the cab I almost missed my train trusting their services horrible experince no regrets supports or responce from them they are bunch o[censored]nprofessional uncaring naive peole so be carefull or will be in trouble...
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Vishnu Menon
from Mumbai, Maharashtra
Sep 1, 2014
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Failure to provide Cabs on time

Address: Bangalore, Karnataka

I was travelling on a temple trip with my family and had booked a train reservation (through Tatkal). I had booked Genie Cabs, a division of Meru, from my residence to the railway station for 6 PM in the evening on 27th August, 2014.My booking was accepted and I was informed that the driver details would be sent 20 min prior to pick up. I called them again by mid noon to confirm the same, and I got the same reply backed by an SMS that my...
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