[Resolved]  Giftstomumbaicity.com — Fraud Company

Address: Mumbai City, Maharashtra

Order no. Gtmc 0181. I had ordered a five star hotel cake from this site. I was confirmed 5 times that the cake will be from taj hotel Mumbai and will be delivered by 7 pm max. The cake did not come at 7, I tried calling them more than 50 times. But no one picked up the calls. I received the cake at 9.30 but the cake was from a road side bakery in Mumbai. It was very embarrasing as no one expected this sub standard cake. The order clearly states cake from 5 star hotel And the charges are also double than normal cakes on the site. This is a fraud !!
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
 
6 Comments

Comments

Giftstomumbaicity.com, these guys have no sense of responsibility and professionalism! Actually are looters!!
I had ordered a gift for midnight of 12th Aug. They seem to have not understand meaning of 12 AM. They thought it is 12 AM of 13th Aug and didn't send gift on 12th. I was calling them since 10 PM on 11th Aug on their so called 24 hr support number, to confirm the order. They didn't pickup the call until 1 AM next day. When I dropped a message that I would go to police, the guy reply back in msg to accept the delivery at 2 PM. What the hell..!! We were not home, so I asked him to cancel the order with full refund. But he is teaching me law that I accepted their terms and now I will have only 75% refund for their mistake!
All the while, he didnt pick up my calls, didn't accept his mistake or said sorry in msg! Rather he was arrogant and stubborn on his terms and conditions!!
Literally big NO for these guys... looters!!!

My Husband had ordered a surprise valentines gift through GIFTSTOMUMBAICITY.COM but they didn't deliver the same.

he is in australia & unaware about the he is mighty upset about the same

we are continuously calling them on the customer care number mentioned but no response form the vendor. we need the refund as soon as possible
My Order GTMC-0805, which was placed from Australia on 08.05.2018 for my mums 92nd birthday has not arrived. I tried calling the company and no answer to our emails and phone calls. After reading these reviews I was shocked to find out that this company is fraudulent as there have been numerous complaints.

How are they allowed to trade??? Hello Indian Government, we are all getting cheated by this hellhole of an online company.

Lucky for me I paid by Paypal and have now requested Paypal to take up the matter.

I find this appalling to cheat a 92 year old lady for her birthday gift. Only the scum of society do this and this company is SCUM
hdsilva's reply, May 17, 2018
Giftstomumbaicity.com, how could I forget to mention the company name. Please check reviews before buying online especially form this company
Giftstomumbaicity.com - why don't you answer your phones:

My Order GTMC-0805, which was placed from Australia on 08.05.2018 for my mums 92nd birthday has not arrived. I tried calling the company and no answer to our emails and phone calls. After reading these reviews I was shocked to find out that this company is fraudulent as there have been numerous complaints.

How are they allowed to trade??? Hello Indian Government, we are all getting cheated by this hellhole of an online company.

Lucky for me I paid by Paypal and have now requested Paypal to take up the matter.

I find this appalling to cheat a 92 year old lady for her birthday gift. Only the scum of society do this and this company is SCUM
On Saturday 26th Jan 2019, I had placed an order which is not delivered. also the numbers provided at time was not been answered and now the site has gone down.

The payment was made through CC Avenue which is suppose to be trusted and have a valid track of seller information.

Order confirmation number

Your order#GTMC-0907
Ordered 5 kgs of fresh fruits and a flower bouquet yesterday for Rs2250/ and it has not been delivered. Payment was made via GPay and WhatsApp message confirmed receipt. Now no one is reachable and it’s very disappointing.

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    Giftstomumbaicity.com Phone
    +91 90 0713 5601
    +91 96 7494 8876
    +91 33 4062 8190
    Giftstomumbaicity.com Address
    272, Panch Maszid Road., Kolkata, West Bengal, India - 700063
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