Girias India Investment — Bajaj air cooler pc 2000 dlx

Address: 600102

I have purchased 5 nos of bajaj pc2000dlx aircoolers from girias anna nagar showroom, on 16th of april 2016 invoice no cs/anr/97811. The people have delivered 5 sealed boxes on the same day by 7pm not by company vehicle delivered by there staffs in two wheeler. When i opened the box i found 3 pieces are totally damaged on front portion. I have informed them they told that we r not responsible try to contact bajaj customer care. Then what is the use for me buying a new product. I have struggled with them and returned 3 damaged pieces to them on next day. They have replaced 3 pieces on showing that there is no damage and fans are working fine. When i started using i found one piece honey comb filter is broken inside. And another is leakge problem another one is working fine. Again i was started to struggled with customer care. After so many followups they given a replacement stickers and replaced new product for the honey comb damaged piece. The product with leakage problem which needs to replace water tank and a knob to be replace. The issue is still not resolved i have following up with customer service till date same not resolved. Here the service guys are saying the problem is with the retailer was not handling the products properly. And confirmed only the product purchased from girias has this kind of issues. I kindly suggest peoples to dont choose girias any more.
Was this information helpful?
No (0)
Yes (0)
Girias India Investment customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Girias India Investment
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    308
    Pending
    0
    Resolved
    52
    Girias India Investment Phone
    +91 44 2622 3633
    Girias India Investment Address
    No.47, 3rd Floor, 3rd Main Road, 15th Cross, Margosa Road, Malleshwaram, Bangalore, Karnataka, India - 560003
    View all Girias India Investment contact information