Girias India Investment — demo delayed

riri

from Bengaluru, Karnataka

Jan 1, 2018

Address: Bangalore, Karnataka, 5600047

I have purchased this product from girias, bangalore, koramangala branch on 30th dec. They said the product will be delivered the next day and demo will be scheduled on the same day - 31st dec. They were not sure of the timings so i was asked to stay home the entire day. The product was delivered on 31st but no demo happened. They said it will be on 1st jan. Around 3 pm on 1st jan, i got a call from ifb service ([protected]) saying it was a holiday and demo was not possible. It is rescheduled to 1st jan 1130 pm. I have stayed home on all 3 days but demo is not yet scheduled. Now, the coustomer service says it will be done tomorrow. I am never purchasing any product from girias or ifb or paytm. I had purchased products from flipkart and amazon and experience was very pleasant. This is a nightmare and i could not even go anywhere on new years.

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Girias India Investment customer support has been notified about the posted complaint.

Jan 01, 2018

Updated by riri No one from Girias Koramangala branch (numbers in the bill) ever answers phone. The sales person was not at all informative when I called the mobile number of the salesperson in my bill.

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Comments

IFB Industries Customer Care

from Mumbai, Maharashtra

Jan 3, 2018

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Sakthi Krishnasamy

from Korampallam, Tamil Nadu

Jan 24, 2018

We purchased Whirlpool refrigerator on 13.01.2018 at Coimbatore..they said installation will be oncompleted on on 14.01.2018..but no one come still now.. installation still pending. Where is your promise words on installation.. unethical behaviour...