Girias India Investment — Exchange TV for Samsung 43KU6000

Address: 600053

Website: Girias

I purchased Samsung 43KU6000 dt 04/06/2017 from GIRIAS Ambattur, Chennai location on exchange offer. Sales man (dont want to share his name) assured that a team will come & pick your old TV for Rs 6000 (money will be given by the exchange team at time of pick up) & on that assurance I had billed the new one & got it delivered as well.

But after three follow ups & 20 days to the same sales man, who gives me false communication that the exchange team will come today / tomorrow etc has not turned up till date.

This is cheating the customer by giving false information / communication to achieve their own targets.

Very Very disappointed from a unprofessional retail outlet like GIRIAS.

I being a AGM for one of the retail outlet in Chennai, have started spreading this information to all my Retail fraternity about my experience with GIRIAS.

Sanjesh