Girias India Investment — lg washing machine delivery reg

Address: Chennai, Tamil Nadu, 600078

I have purchased lg washing machine and the same was delivered with wrong rat mesh. While installing the engineer from lg also pointed that the machine may have been opened because of which the rat mesh was changed. The same was conveyed to girias and till now there is no reply. The machine is idle for last 7 days without any action. Request girias to resolve the same at the earliest