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GizmoHelp Complaints & Reviews

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Updated: Mar 29, 2022
Complaints 54
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6
Unresolved
48
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GizmoHelp reviews & complaints(54)

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S
slayjack
Mar 29, 2022
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Threatened with unauthorized credit card charges

Address: not sure, but may be Greece

On 3/28/22, I received a call from Gizmo Help stating that my agreement that I had paid 199.99 for was going to expire and f I did not call them to cancel the coverage, they would automatically bill me over 8, 000.00 for their five year coverage plan.
So in order for me to cancel, they stated that they needed to do a cancellation form, but they needed to get into my computer to prepare the form. I then downloaded the program to allow...
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Gautamrahul7838
Sep 4, 2021
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My speaker gizmore t2500 is not working

Address: Ahorawa bhawani singh Pur Amethi

It is not playing for 2 days...
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E
Erlinda
Jun 25, 2021
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Where is my order

I ordered a H2O Mop 5in 1 on April 27, 2021 and still waiting for my order.
They said that they had received my order and I would be receiving my order in 2 to 6 weeks I have not received anything and I can not get ahold of anyone to see what happened to my order.

They don't have a problem taking the order and the money, but they sure as hell have a problem delivering the item or call me or email me to let me know that...
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C
cathy clark
Apr 20, 2021
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Pasta Maker

I ordered a pasta maker from Emeril Lagasse but I received a Electric pasta and ramen noodle maker machine . You sent a machine which cost 65.98 and the brand is 4Yang . I would like a return slip and a refund of $169.99...
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S
Sequoia
Mar 27, 2021
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Missing parts

Received my juicer yesterday and it has missing parts. 3/26/2021
There is no Sorbet Strainer, Smoothie strainer. I only received the one strainer for juicing. There was also NO User Manual, Recipe book, and no Quick Start guide. With having no Manual the juicer is useless as how it is used? Having these two strainers missing how can you make Sorbet and Smoothies? Will you send out these missing items, or should I just mail it back....
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S
Sandesh pagare
Dec 27, 2020
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Gizmore neckband

Address: Pimpri

Dear Gizmore
I was purchased neckband in pimpri jai ambe mobile shopee and I was hand over bill and neckband to the shop last month 24 Nov you Gizmore executive collect it but still me and shopkeeper also waiting you executive response but no response so I wait more 2 days and I tweet regarding this so please solve it
[protected]...
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D
Dhruv Jitendra sain 10a
Nov 8, 2020
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Defective

Address: Shyam block Kailash Nagar dwlhi

Refund kaer ne hae...
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K
kaustubh dhobley
Aug 7, 2020
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Your return policy wasn't good

Address: Plot no 30 gurukrupa lay out bhagwan Nagar Nagpur

It's kaustubh from nagpur i purchased your 208 neckband from nagpur. There was some issue of voice so i contact with customers care center and he told me yours replacement was done within 1 week and still the date of 29 june my order wasn't placed to care center it's this your replacement service tell me.
If within one week my order wasn't placed so i will put complaint on your company in consumer court....
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Mahi Sangawat
Jul 29, 2020
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About my order

Address: House no 43 pologround udaipur rajasthan fatehpura

I want to tell that i ordered a sony headphones but i got a local level u from ur side and i feel very bad for the same and i think and it is completely ur fault and i want to return this product so i hope that it would returned as fast as possible and i think my concern should be taken first...
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Latifkhan Khan
Jul 2, 2020
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Product not quality properly product not delivered

Address: Prem motors pvt Ltd mandi road alanpur sawai MADHOPUR

Product miss match not quality product and properly product not delivered and other products delivered fake site online not properly customer satisfied...
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D
dassubho
from Kolkata, West Bengal
Nov 17, 2018
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product not yet deliver due to express company claim for cod amount.

Address: 700102
Website: www.gizmobaba.in

I have placed an order on 11th nov for gb304 - gb304-gizmobaba super powerful tactical led torch gadget (Order no[protected] and i have paid this discount amount rs.699/- through paytm.
However, today i have received a message from wow express that need to pay rs.999/- and the delivery boy told me this item as a cod, so i need to pay rs.999/-.
What kind of service you provide to the customer when i have already paid this item...
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S
salimssspatel2012
from Mumbai, Maharashtra
Sep 17, 2017
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mobile phone: sony xperia z3+black

Address: 400097

M

Obile phone i. E. Sony xperia z3+black from croma show room at oberoi mall, goregaon east, at western express highway, mumbai. My mobile phone's display frame etc is not working properly and other access-s mentioned in estimate received from sony's authorised service centre and same is attached herewith with cancelled cheque, bill received from croma show and id card....
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N
Nidhi Darji
from Vadodara, Gujarat
Jul 26, 2017
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no intimation of renewal renewal sent now cannot extend the warranty of my iphone

Address: Vadodara, Gujarat

I had purchased iphone 5s on 12.06.2016 along with that ii had purchased insurance from gizmo from croma vadodara. They never intimated me for renewal and my phone went out of warranty now i cannot buy apply extended warranty. I phone is warranty less. Any phone needs the warranty in second year and now i dont have any just because of their negligence. When i called up in their customer care they said they dont sell extended warranty so they...
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M
manishpapa
from Delhi, Delhi
Jun 29, 2017
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Accidental water damage

Address: New Delhi, Delhi, 110017
Website: www.gizmohelp.com

I went to water park at 17 june 2017and i bought a water protecting cover for my phone which is in good condition and accidentaly the cover chain got broke and some water got in then when i reailesed that i put my phone in locker of water park when i was going to home i checked it the touch was not working but the phone was working then when i reached home the phone got complety dead and i reported it to gizmo company within 48 hr and the...
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P
Parthjay
from Agra, Uttar Pradesh
Jun 19, 2017
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Product was damaged in parcel. Order no. 5595072

Address: Varanasi, Uttar Pradesh, 221001
Website: gizmobaba.com

Sir
I mr. Jay ojha.
Address
K 40/8 kailbhairo golghar varanasi.
Uttar pradesh.
Contact no. [protected].
Sir i want to say that the product with reference no. Gb108202
Order no. 5595072
Is recently send by your company was damaged, once we open the parcel.
So i requested you to please replace it at once, so i can use it
Its a humble request from me....
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C
chopratanuj
from Bhanjanagar, Odisha
May 23, 2017
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Still pending case no: 9113768

Address: Gurgaon, Haryana, 122001
Website: www.gizmohelp.com

It is such an unprofessional way of treating their customers about the company policies that the insurance claim would get resolved within a period of 15 to 21 working days as per company policy and till now against my case no: 9113768, for which I had already registered a complaint in the beginning of this month has not been resolved and still I am awaited for their reply which could solve the issue.

The only message I get...
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V
vinamra_a
from Mumbai, Maharashtra
May 22, 2017
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Iphone theft claim not being settled by gizmo and no response from them

Address: New Delhi, Delhi, 208002
Website: www.gizmohelp.com

I had purchased an Insurance Policy for Iphone and it was stolen last year, it has been almost 11 months and till date the company has not settled the claim, for past 3 month all docs required have been submitted and every time i follow with them, they are saying we have not got revert from Insurer and have escalated the case and will get back very soon, the same story is going on for past 3 months.

This is a fraud company...
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M
Mishty Dhooper
from Delhi, Delhi
May 12, 2017
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Iphone 6s

Address: Gurgaon, Haryana, 110058
Website: Gizmohelp

My phone stopped working due to liquid damage. I raised a claim with Gizmo and it was rejected on the ground that it was due to my negligence that my phone got distorted. They said that it was negligence of storage( as my phone was kept on the bed). Totally a waste of money. Recommend each and everyone to avoid buying this insurance as it is a total waste of money....
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C
chopratanuj
from Bhanjanagar, Odisha
May 8, 2017
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Claim reference no: 9113768

Address: Gurgaon, Haryana, 122001
Website: www.gizmohelp.com

Besides calling up again and again for almost more than 3 months to resolve an insurance claim which was filed in the month of january 2017, the company has been delaying it by telling me to wait for this week when as per company norms, it takes 15 to 21 working days excluding saturdays, sundays and national holidays.in the initial stages, all the documentary work was cleared and then another document was required and i was told not to worry...
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A
Arjun Sudarshan
from Mumbai, Maharashtra
Apr 24, 2017
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Gizmo mobile insurance

Address: Raigad, Maharashtra, 410218
Website: www.gizmohelp.com

Today is 31st working day still i havent got repair aproval from insurer. Today again they fooled me saying today your work will be anyhow done you are our top priority etc. They took phone from me on 5th march 2017 today is 24th april still no repair approval. They are just fooling their customer, now they posses my device illegally beacause their 28 working days span is over...
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