GlaxoSmithKline — AVAMYS Nasal Spray

Address: 560102
Website: askus@gsk.com

From: Mrs. ARUNA AGRAWAL
2112, SOBHA DAFFODIL
HSR Layout, Sector-2, 24th Main, Near Somasundarpalya
BENGALURU-560102
We purchased the following Nasal Spray from the Medicine shop
OMKAR MEDICALS, 1-A, 28/2 Somasundarpalya, HSR Layout Sector-2, BENGALURU-560102(Karnataka)- India -Tel No. [protected] (as prescribed by Dr Sachin Kumar - Pulmonologist- SAKRA WORLD HOSPITAL, BENGALURU- 560103) vide their Cash Memo no. 6535 Dated[protected] i.e. yesterday. On opening the new pack and pumping the Bottle as per directions given in the pamphlet, we failed and the Spay Pump of the Bottle did not function at all inspite of several attempts. We returned the unused Bottle to the Seller above.
But presently he is not clear and expressing inability to replace or return back the opened bottle unless the wholesale dealer or distributor or representative of the manufacturer company agrees to take it back and replace the defective item.

Request for immediate guidelines or instructions to your distributor or seller in this regard.

ARUNA AGRAWAL
Mobile:[protected]
E Mail: [protected]@yahoo.co.in
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GlaxoSmithKline customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hi GSK,

I am using Sensodent KF and found that the tube mouth developed a crack and started leaking when we squeeze the tube for paste.

Batch code on the crimp: SAD27C7420317

I bought the fluticasone furoate nasal spray and the spray is not working properly as i bought it from my doctor and when i tried to use it it didnt worked so please replace this spray

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