Global Innovatives — Mahindra Maxximo

Address:

Annangagar

Dear Sir/Madam,
I am Tharun From Global Innovatives 1493, J-block, 13th main road, Anna Nagar West, Chennai - 600040 .

My Vehicle Mahindra Maxximo ( TN-02-AU-0565 ) Was Given for a complaint issue in Zulaikha Motors 10/8, 3rd Main road, Ambattur Industrial Estate, Ambattur Ch- 600058, On 20/04/2021 .

I got the sensor issue on my vehicle, So i Dropped it there. Service Advisor Mr.Ramachandran Was The One who assisted my vehicle.

I Followed him daily after 20/04/2021. He delinquently Postponding my Vehicle's Delivery everytime till now. Yesterday Mr.Punithavel Contacted us and told that the vehicle was finished its complaint and ready to take away.He also added a point the Coolant level of the vehicle was not upto the mark.He Blammed me for not topping up the coolant level in my vehicle.

I was Shocked after hearing the Point.He also said that due to not refilling the coolant, the engine head may have been damaged. He is constantly delaying the delivery of my vehicle.

I am really disappointed after hearing those words from him. You see I have a complete service history from 2014 since i had given the service to Zulaikha Motors Ambattur. From[protected] i gave the service to Balaji Motors, Puzhal.

I Am maintaining the vehicle as closest as my Wife. I don't know why zulaikha Motors has Took 4 Days to come to the conclusion today.I deeply suspect there is something fishy going on with them. You see between these 4 days why they took so long to Come to this conclusion. Very bad to see such Unprofessional work has been done to my vehicle.

I Kindly request you do not blame me from my side, It is all the shameful appoligies to be taken by them. Kindly do find the solution for my vehicle.

With Regards
Tharun TM
[protected]
[protected]@gmail.com
Proprietor ( Global Innovatives )