GMS Worldwide Express — Consignment Undelivered[protected]

Address: Bhayandar West

My Consignment[protected] has no update since 20th July 2021.
I tried reaching out to the offices but there's no response for the calls or the numbers provided on GMS website are incorrect.
Can someone from GMS please explain why its taking so much time to deliver the courier within city that too not even a difference of 50km.
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    GMS Worldwide Express Phone
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    GMS Worldwide Express Address
    No 189/1, 6th Cross, 3rd Main Road, Chamarajpet, Bengaluru, Karnataka, India - 560018
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