Comments
My baggas was broken during trveling to portblair when i got my baggas condition was too bad missing my stroly bag wheel i was triyed to complaint but not getting any help from goair baggas service section. my PNR no was J3VYJF dt. 09th March.
Reply
supervisor's reply, Mar 30, 2019
The claims on brocken checked or unchceked baggage has to be submitted within 7 days, following the arrival of the last flight, to the air carrier or to the agent of the air carrier.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
1929
Pending
0
Resolved
179
+91 22 6741 0000 [Head Office]
+91 92 2322 2111 [Customer Care]
1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
