Go Leisure International — Unethical, Dishonest, Fraudulent Company

Address: 411016

Website: www.goleisureinternational.com

Below is my experience with Go Leisure International-

- I was told that the membership is a 3 year membership which would cost Rs. 60k, and no additional charges need to be paid. However on the document it is mentioned that the membership type selected is 5 years membership, which costs 1, 10, 000, out of which, Rs. 60k has been paid, and Rs. 50k is the balance amount! It is also stated n the documents that the membership welcome kit will be issued only on completion of 100% payment! (I have not received the membership kit yet, and no definite time was given by them for arrival of membership kit)

- It was told that we will be offered 5 services within this package, without paying extra money, namely- Hotel room, Breakfast, Sight Seeing, Medical Facilities, Pickup and Drop facility from the airport. However, only hotel room, breakfast and pickup and drop facilities is mentioned in the documents- the other two facilities are not mentioned as part of package. It is stated that "Sight seeing can be arranged and charges are to be paid by members"!

- I was informed that there will be no additional charges which need to be paid, however, it is stated in the document that Annual Maintenance Charges of Rs. 6000 "Studio accommodation type for Children below 12 years, irrespective o[censored]sage of the Holidays/ facilities/ amenities. The AMC needs to be paid on time. Failure to pay the said amount or any other amount due shall be default and members cannot utilize the facilities until the dues are clear"!

- While shopping in the mall, me and my wife were given the hope of winning a two wheeler only by filling up a form with name and contact number, however, we ended up in falling prey to this deceiving offer.

- I tried to call their office for cancellation of membership, none of the phone numbers mentioned o the envelope is active. Phone numbers[protected]/00/06/13/10- all these phone numbers are inactive. This is indeed a lenient attitude and a sign of miserable customer service. I have no wish to waste my precious bucks to such a company!

- I tried to send an email to the customer care address given on the visiting card- however, both of these email addresses are bogus- they don't exist at all - namely, '[protected]@goleisureinternatonal.com' and '[protected]@goleisureinternational.com'

- Since there was no means of communicating with them, I went to their ICC Tower office on Monday, 3rd July- and found that their office was closed! Moreover, their office was closed on Tuesday also. I came to know from the receptionist of ICC Tower that it is a usual scene, that people come to complain about Go Leisure services. One family had even showed up with bouncers and politicians to refund their money.

Thus, I believe that this scheme is a bogus one to extort money from the common man by deceptive means. Moreover, with my experience with GoLeisure, I think it was a bad decision to have agreed to be a member of this company who engages in fraudulent means, having a miserable service and non reachable modes of contact!

There should be a restriction on the ways in which such companies operate. There should be a decent refund policy, as opposed to the [censored] written on their documents. If such companies are allowed to do whatever they wish then there will be no security to the common man who agrees to take the membership just because of their convincing and well planned presentations. Only later do they come to know that they are cheated- and that's the worst feeling. This should definitely stop!

I will be visiting their office soon- if there is someone who wants to join then leave your phone number/ email ID in the comment section, so that I can get in touch with you.

If they do not provide full refund, I am going to register a FIR against them for their dishonest and fraudulent means to loot the customer, and for the mental harassment. I am ready to file a lawsuit against them. I am looking for similar people who have suffered due to Go Leisure and would like a refund of their money. Together we can expose them.

Unlike their caption, Go Leisure are not for every heart, but they are definitely against the welfare of each heart.