GoAir — baggage handling

It is impossible to check such complaint as the author has not attached :
- e-ticket copy / boarding pass
- bag tag
- PROPERTY IRREGULATORY REPORT (PIR) or DAMAGE REPORT, issued by the agent

1. There is a time limit for submission the complaint for a delayed / damaged baggage:
7 days following the flight, if the baggage is not receved / damaged
at the air carrir site / to the agent of the aie carrier in the airport.
2. You need to express claim in figures in 1 sentance.

3. The air carrier liablity for damaged/delayed bagage is limitted by the law.

4. All claims have to be addresed to the air carrier at the air carrier site,
which have 15 days for the decision.
In 15 days the decsion on the compensation or its refusal has to be issued by air carrier to your e-mail box, stating your name and air carrier name.

5. Following 15 days, all disputes on damages have to be resolved in the court of the country of the departure or of the arrival, and not later tha in 1 or in 2 years, depening upon the country.

6. You are advised to save
- bag tag
- e-ticket
- PIR or damage report, which was issued by agent.
- or your own submitted complaint at air carrir site.
- or any reply of the air carrier to your name / e- mail box.

Note, it is usless to request the same subject matter more than 2 times from the same air carrier (example, gimme 1000 ruppes for damaged luggage).

7. The later solution (if no compensation receved) is via local court only.

8. The expected expences for legal civil matter can be:
- government fees [ from 200 or from 2500 ruppes ] + own efforts,
- legal fees for assistance of a lawyer or of legal professional [ from ~5000 rupees] + own efforts
The fair court shall award all reasonable losses, moral compensation, paid fees by judgement.

I am not associated with the above air carrier / government.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@