GoAir — counter was closed before 1 hours and not allowed to check-in

Address:

Kollam, Kerala, 680501

W5g17p was my pnr and when i reach in the cok airport before 5:00am today 2/2/2018, friday the counter was closed. Myself and 11 other pax along hasnot allowed to check-in by the go air cok airport staff. Even after we requested the staff their behavior was very unsatisfactory and we been left unattended by anyone. Since we had a very urgent meeting in chennai we missed that. Afterall it was a domestic airline should have reconsidered the paxs. I humbly request the authority to look into this seriously and not to repeat such incident in future.

Thank you