GoAir — Refund against flight cancellation

----Original Message-----
From: Admin GoAir
Sent: 02 September 2021 15:33
To: D B Thakur (डी बी ठाकुर)
Subject: Acknowledgement

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Dear Customer,

We thank you for reaching out to us and we are with you in your time of need.

Your service request number is G[protected] . For all future emails related to this query, please quote your service request number in your communication to us. Message received outside normal business hours will be reviewed on the next business working day.

Regards,

Customer Care Team
Go First

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From: D B Thakur (डी बी ठाकुर)
Sent: 02 September 2021 15:32
To: '[protected]@flygofirst.com' ; '[protected]@flygofirst.com'
Cc: 'Balmer Lawrie ([protected]@gmail.com)'
Subject: Refund against flight cancellation

Dear Sir,

I Have booked a ticket (Through my travel agent -Balmer Lawrie) for travelling from DELHI- PUNE on 01.07.2021. When I reached to the Airport on 1st July 2021 morning I was told that my flight to Pune is cancelled. After that I have given in writing from Airport( Go Air office) that I will be full refund in the account from which I have booked a ticket. The copy of letter mentioning about refund and stamp by GO air enclosed. Subsequently I booked a ticket from VISTARA for Pune and that ticket is also enclosed for reference.

I am surprised to know from Balmer Lawrie that they have not received the refund till date. I hope there will be no further delay in refund of amount.

Best Regards,

Dharmendra Babulalji Thakur
Chief Finance Officer(CFO)
Konkan LNG Limited
(Subsidiary of GAIL (India) Limited)
At & PO - Anjanvel, Taluka- Guhagar
District: Ratnagiri - 415 634 (Maharastra)
Email : [protected]@gail.co.in
Mob. [protected]