Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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9%
Complaints
1930
Pending
0
Resolved
179
+91 22 6741 0000 [Head Office]
+91 92 2322 2111 [Customer Care]
1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
There are no
1) PNR i377nl, invoice / receipt or the ticket, which is more preferable
2) description of relevant events
3) claim of the passenger
4) individual reply from GoAir carrier addressed to the passenger
5) evidence of obligation of payment of 200 by the GoAir carrier.