GoAir — The staff and the policy of refund

I have booked the flight from patna to sharjah via delhi in delhi i have 3 hrs layover but my first patna flight is delayed 1 and half hrs and when i reached delhi its almost i have only 1 hrs 20 mints foe the flight according to the new guilde line we need to do rapid test first before board the flight thats the reason i didnt able to board the flight they are not allowed me. after i spent whole airport i dont know wat to do staff of go air not helping there passeneger there are not ready to give me another flight next day after so many request they allow to give after two days. then i asked for refund they process rhe refund but i still didnt received the refund amount in my account they cheaters. i will never travel in my future again
My PNR NO. T6D6WF