Gob Sol — online data entry job

Glob sol had called me regarding my online job they made me sign an agreement and took my Aadhar copy, shortly after which I received my login id and password . At this time my father got sick, and I had to go to my hometown, I called the glob sol team regarding this and told them I have not logged in yet, will it be ok if I login later?? So they told, yes that would be fine, ur acct will be activated only after u login, now they are calling me and asking me to pay the penalty ..
please help me with this .
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    Gob Sol
    India
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