I have been a costumer for godaddy since many years. Today i felt really bad for the go daddy services and the team response.
One of my client hosting got expired unfortunately he couldnt able to renew it. I immediately raised a request for restore of files. For which they asked to me pay 4999/- i agreed and paid. They promised me what ever the last backup will be provided. Today they just gave me files without mysql database.
When i spoke to godaddy representative and she says they dont have mysql data backup what ever has given it was the last available. Without a mysql how a wordpress website will run? Files and database for deleted on same day and how can they retrieve only files. When i asked the same question they are rude to me and they suggested to go and log a complaint. I paid but they gave me half files which is no use.
Request godaddy team to give me the complete data for what you charged or please return the money Was this information helpful? |
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