I wanted to upgrade my Hosting From "Launch" Package to "Enhance" Package. So I chat with their Agent named "Gupta". After discussion over the production informations I particularly asked that the IP will change or not if I upgrade. He/She said IP will remain same and only RAM, Space and CPU will increase. Because I am running multiple websites in the server I do not want my IP to change. That is why I asked multiple times before purchasing. After confirmation only I made the purchase.
Later when I contacted again GoDaddy, they said your IP has changed. Now my websites will stop working. I am running University Admission Portal here and do not want any interruptions.
They made me purchase the upgraded plan by saying wrong information which leads me suffer some unbearable loss. Was this information helpful? |
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