[Resolved]  Godrej & Boyce Co. — Washing machine model ws 680 ct got non functional within 20 days after purchase.

Address: 421306

We have purchased Semi automatic Washing machine Model WS680 CT Make Godrej & Boyce Co. capacity 6.8kg, insulation Class II construction, product code :AKF161, Sr.[protected], from Shree Krishna Traders, Owner : mr.Amit Gurnani Mob.No.[protected], address Matoshree Building, Tisgaon naka, Kalyan ( E), Dist.Thane Pin 421306, the got non functional within 20 days after purchase. We have registered the complaint with Shop keeper Shri Krishna Trader & further with Godrej, complaint was registered by Dombivali Office of Godrej Mr.Nilkanth, and subsequently after week time was attended by Godrej site engineer & he intimated us that the motor of the machine has gone bad, so we requested to replace the machine to the shop keeper Mr.Amit & the godrej representative at the shop his Mob. No.[protected], initially they kept on pulling days mentioning the similar model, than colour, than capacity are not available & now after almost month time they are saying that they are not going to give the replacement, so we are very much upset & are enrolling this complaint on Consumer complaint forum.
Thanks
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
 
3 Comments

Comments

Dear Raja-bala,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.
Dear Raja-bala,

We are still awaiting your contact details/ complaint number. Request you to send in the same as this will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Dear Raja-bala,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.

Regards,
Godrej Appliances Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Godrej & Boyce Co.
    Kalyan (e)
    India
    File a Complaint